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General Terms and Conditions

1. Overview

1.1. By using this website and placing an order, you agree to these terms and conditions.
1.2. We reserve the right to update these terms at any time.

2. Products and Pricing

2.1. We reserve the right to discontinue a product at any time.
2.2. Prices include applicable taxes.

3. Orders and Payment

3.1. We reserve the right to reject or cancel orders for any reason.
3.2. Orders are processed once payment is confirmed.

4. Shipping and Delivery

4.1. Shipments are made to the address provided by the user during the purchase process.
4.2. We ship within two days from payment confirmation.
4.3. We are not responsible for delivery delays due to causes beyond our control, such as transportation issues.

5. Returns, Refunds and Exchanges

5.1. Gift cards or gift vouchers are not eligible for refunds. However, they may be exchanged for another gift card or gift voucher of equivalent value.
5.2. Our physical shop services are paid for upon completion. As these services have already been provided, they are not eligible for refunds.

6. Third-Party Links

6.1. Our Site contains links to external websites of third-parties, the content of which is beyond our control. We cannot accept any liability for third-party websites.

7. Liability

7.1. We are not liable for any damages resulting from the use of our products beyond the purchase price.

8. Privacy

8.1. We respect your privacy and don't share customer's data with third parties, except as necessary to complete the transaction.

9. Contact

9.1. For any questions or concerns, reach out to us at info@zenthaimassage.ch.